Junior Supporter (m/w/d) (Ref.Nr. RE2935)

Wir suchen eine Person, die:

BRINE SA has been placing top IT specialists at well-known customers for over 30 years. In doing so, we focus on performance, competence, experience and partnerships.

Brine SA is looking for a Junior Supporter for our Client.

Job Purpose/ Role:

Installation of individual Workplaces (Notebook and Desktop).
Perform Install, Moves, Adds and Changes (IMAC) on defined Support locations. Support & solve end users problems remote or on site.
Perform Inventory scans for updating the Asset data.
Dispatch tickets.

Du solltest haben:

Major Accountabilities:

Acknowledge, work and solve Software and Hardware problems
Preparation and installation of new Hardware and Software components
Align and control of customer requirements (dates, deliveries etc.)
Perform moves of workplaces and initiate repair process
Disposal of Hardware (on stock or for scrapping)
Performing and coordinating of Software updates, changes according to instruction
Perform inventory scans for Asset updates (Hard & Software)
Analyse problems and proposal of solutions
Support end-users for problems
Support end-users regarding agreed standard software
Instruct the end-users for the basic usage of the workstations (if needed)
Support end-users remote and on site
Hands & Eye support for network issues
Ticket administration in the corresponding ticketing system
Adhere to defined process and work instructions
Dispatching tickets
Support and instruct less experienced support resources
fluent in English and German

To learn more about this opportunity please send your CV ASAP in Word format to Brine SA: hrsr@brine.ch

Workload: 100%

Salary: to be discussed

Ref: RE2935

Startdatum: asap

Dauer: TBD

Ort: Switzerland

Gehalt: to be discussed

Jetzt bewerben

Junior Supporter (m/w/d) (Ref.Nr. RE2935)

Wir suchen eine Person, die:

Du solltest haben:

Upload Your CV (PDF, DOC, TXT – max 10Mb).

Zürich

Lausanne

Basel

info@brine.ch